National Certificate in IT End-User Computing

 SAQA ID: 49077 I NQF Level: 3 I Credits: 130 I Course Type: National Qualification


Do you understand  computer technology? Are you a good communicator who enjoys teaching others how to operate a computer? If so, scroll towards a successful career in the field of End-user Computing.

An end-user is a person who uses or is intended to use a software product on a day-to-day basis. Unlike a ‘user’ who creates a product, most end-users typically don’t have the same level of technical understanding to make full use of a product, and have been known to become frustrated with their purchase over time. As a result they require End-User Technicians, who in the IT environment are no longer the customers, but the employees of the ‘customer’, teaching them how to use the products they’ve purchased. In a business, End-User computing can range in complexity from technicians simply clicking a series of buttons to making a system more user-friendly for staff and improving networks, to writing scripts in a controlled scripting language and modifying and executing private code.

Career benefits

  • End-user Support Administrator
  • Data Capturer
  • Office Administrator (Admin Assistant)

Why study with Pine Valley Institute ?

As soon as you join the Pine Valley Institute family, you become part of a network of students, lecturers and friends, who will assist and support you during this exciting journey. Our courses are designed to make your learning as comfortable as possible, with facilities that allow you to build your career in a relaxed and friendly atmosphere. Our lecturers will provide all the support and guidance you require, so you leave Pine Valley Institute with a practical skill and an unforgettable campus experience.

The strength in your qualification

  • Upon successful completion of the whole programme you will receive a National Certificate in End-user Computing from MICT SETA.Upon successful completion of the optional external examinations, you will also receive CompTIA Strata, MOS, and ICDL Certification.

For more inquiry or information about this course complete the form below and a professional will speak to you within an hour